The 2020 GSN Symposium Planning Committee understands the change of dates for the Symposium to May 2021 may require some who have already registered to cancel. We have established the process to refund registration for anyone who wishes to cancel for any reason – a full refund. This process will allow us to maintain an accurate database of active registrants when we reopen registration for Symposium 2021.
At this time all refunds requested will be a full refund of all events and activities for which you registered: technical program, field trips, short courses, luncheons, daily passes, exhibits only passes, Landshark Lounge, guest passes AND publications. They will be refunded in the same manner you paid, either by credit card through PayPal or by check. If you do not want a refund at this time, you don’t need to do anything; we will carry your registration forward, as is, to next year.
Refunds will be initiated by you through the GSN Symposium website (gsnsymposium.org), using the CANCEL option. If someone other than you paid for your registration by credit card, please provide the name on the card. The deadline for cancellation is May 31, 2020.
If needed, you can request a listing of what you have registered and paid for by emailing Cami Prenn at email@example.com. Cheri Reiman can be contacted with questions about this policy and the publications. Phone: 775-433-8758; email: firstname.lastname@example.org.
While we do not expect many changes to the program, field trips, short courses, or luncheon speakers, it is possible there will be some. If you wish to cancel or change any of those activities, but do not want to cancel your entire registration, you will be able to make those changes starting January 4, 2021. General registration will not reopen until January 18, 2021, giving you the opportunity to make your changes before others begin to register.
The publication of the Proceedings is continuing on schedule with release of the 2020 publication, printed and on USB flash drive, expected in early June 2020. All technical program registrants on record as of May 31, 2020 will receive the 2020 publication on USB flash drive as soon as it is released. If you have cancelled your registration, and therefore your publications, you can order the publication through the website starting June 1, 2020 for $100; this will also entitle you to receive the 2021 volume on USB flash drive when it becomes available next year. Both 2020 and 2021 volumes on USB flash drive are provided with each technical program registration.
All exhibitors will be contacted by Mary Stollenwerk and Tony Gesualdo for any refund requests.
Thank you for your patience as we work through the changes made necessary by these extraordinary times we’re experiencing.
A few dates to keep in mind:
May 31, 2020 – all requests for refunds by this date. These are total refunds for all activities and events.
June 1, 2020 – website opens for ordering the 2020 publication only.
Jan. 4, 2021 – website opens for changes to registrations not cancelled; field trips, short courses, etc.
Jan. 18, 2021 – website opens for new registrations for GSN Symposium 2021.
May 13 – 23, 2021 – GSN Symposium 2021!
May 17 – 20, 2021 – Technical program and exhibits.